The cost-of-living crisis is the term being used in relation to the sharp increase in cost for things we all need. Whether that’s heating our homes, putting fuel in our cars or the food we buy, the UK has seen a sharp increase in the cost of these items.

Unfortunately, wages and benefits are not going up as quickly, so it might get more difficult for people to pay for the things they need. Our money needs to work harder than ever before.

We understand these times can be difficult for customers, which is why we have included some useful tools and guidance on different topics below.

Help in relation to my financial agreement with PremFina 

Money Help

Coping with higher costs can often be worrying, however it’s important for you to understand your own financial situation before contacting a bank, a building society or lender. Completing a budget overview is a great way to start.

If you claim benefits or certain tax credits, you may be eligible for an extra payment from the Government to help with the cost of living. If you’re eligible, payments will be made automatically. Read more

If you are struggling to make ends meet, you aren’t alone. According to National DebtLine, millions of households are finding it hard to pay for things and you can find more support in its Cost-of-Living hub.

Cost of living support

Find out what support is available to help with the cost of living. This includes income and disability benefits, bills and allowances, childcare, housing and travel. Visit