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Managing an agreement

I applied an MTA, however it is showing as declined, why has this happened?
Please email for more information.
Tue, 18 Jul, 2023 at 2:58 PM
Why has an MTA been referred?
Please allow up to two working days for MTA referrals to be approved. If the 48 hours has passed please email
Tue, 18 Jul, 2023 at 3:11 PM
What do I do if an MTA has expired?
You will need to resubmit the MTA onto the customers agreement.  
Mon, 17 Jul, 2023 at 8:58 PM