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Loading an agreement

Can I add on a new scheme?
Please refer to your sales manager to add a new scheme/payment profile. 
Mon, 17 Jul, 2023 at 8:29 PM
I need to load a client on over xx instalments, but I don’t have this option, what should I do?
Please refer to your sales manager to add a new scheme for that instalment plan.
Mon, 17 Jul, 2023 at 8:30 PM
How long does a KYC/AML customer background check take?
You will receive a response within two working days should we require any additional information. If we do not require any additional information, the loan ...
Mon, 17 Jul, 2023 at 8:31 PM
How long is your credit referral process?
Please allow two working days for our credit team to advise next steps.
Mon, 17 Jul, 2023 at 8:40 PM
How long does a customer background check take?
You will receive a response within two working days should we require any additional information. If we do not require any additional information, the loan ...
Mon, 17 Jul, 2023 at 8:32 PM
I can’t find a particular insurer on the list when entering the customers policy details, what should I do?
If it is a managing general agent (“MGA”) you will need to populate with the underlying insurer on the dropdown list.  If underlying insurer is not avai...
Mon, 17 Jul, 2023 at 8:44 PM